Need help with a Kidora Studio game? This page gives the main support path for all of our current Android titles.
Before you contact us
- Update the game from Google Play.
- Restart the game and your Android device.
- Confirm that Android and Google Play services are up to date.
- If the issue continues, note the game name, device model, Android version, and what happened just before the issue appeared.
What to include
- Game name.
- Device model.
- Android version.
- App version, if visible.
- A short and clear description of the issue.
- A screenshot only if it helps explain the problem.
Please do not send passwords, payment card details, or other unnecessary sensitive information.
Contact support
Email: [email protected]
Privacy help
For privacy questions, children’s privacy, or deletion requests, see our Privacy Policy, Children’s Privacy, and Data & Deletion pages.